Asena (sole proprietorship, hereinafter "we") recognizes the protection of customers' personal information as an important responsibility, and handles it appropriately in accordance with the following policy.
We collect the following information through the contact form.
Collected personal information is used solely for the following purposes.
Our contact form collects IP addresses at the time of submission for the purpose of spam prevention and fraud detection. The estimated country and region derived from the IP address is recorded alongside the inquiry content.
Collected IP addresses and location data are not used beyond the above purposes and will not be provided to third parties.
Except as required by law, we will not provide or disclose collected personal information to third parties without the customer's consent.
Our contact form uses Formspree (formspree.io). Information submitted through the form reaches us via Formspree's servers. For Formspree's privacy policy, please refer to formspree.io/legal/privacy-policy.
We manage collected personal information appropriately and implement necessary security measures to prevent unauthorized access, loss, or leakage. Personal information will be promptly deleted once responses to inquiries are complete and further communication is no longer necessary.
If you wish to have your personal information disclosed, corrected, or deleted, please contact us through the contact form. After verifying your identity, we will respond within a reasonable timeframe.
This website uses Google Analytics to analyze access patterns. Google Analytics uses cookies but does not collect personally identifiable information. Collected data is managed in accordance with Google's privacy policy.
This policy may be changed without notice in response to changes in laws or operational needs. Any changes will take effect upon publication on this page.
For questions or comments regarding the handling of personal information, please contact us through the contact form.